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Why Emojis Increase User Engagement by 15%
Emojis are everywhere from social networks to smartphones to emails and beyond. There are more than 2 billion smartphone users all over the world who send 41.5 billion messages and 6 billion emoticons...
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Marketer’s Guide: How, When and Who Uses Emojis
Do you use the emojis? Sure you do. They let you add emotions and feelings to the text. More than 70% of people use emojis because they help them more accurately express what they’re thinking and...
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7 Innovative Ways to Generate New Leads
Generating leads is one of the biggest marketing challenges ever. According to the State of Inbound report, 63% of marketers rate generating traffic and leads as their top marketing challenge. How...
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How to Take Advantage of Customers’ Negative Feedback
Negative feedback is inevitable. Businesses get all types of feedback from their customers. Getting a negative review or a complaint from a customer isn’t big deal but how you react to negative...
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Why Affiliates Should Switch to SaaS Affiliate Programs
Affiliate marketing industry is huge. According to Forrester Consulting, affiliate marketing is estimated to grow at an annual rate of over 10% through 2020 and the affiliate marketing industry is...
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How to Get Visitor Feedback For a New Website?
So you have created a new business and have successfully launched your brand new website, great. But do you know if visitors like your website? That’s where you have to get feedback from visitors....
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Marketing Tools journey for SaaS Startups
Right tools can change the fate of your SaaS startup. Your idea, product, and features are not as important as finding and using the right tools to reach your target audience and show them your...
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How to Collect User Feedback for Your E-Learning Platform
E-Learning is a massive industry and it is growing rapidly. Think of the leading global e-learning platforms like Udemy and Lynda, they are huge platforms. Lynda, for example, was acquired by LinkedIn...
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4 Best Customer Satisfaction Scores in 2019
It is OK to have unhappy customers, every business has unhappy customers. However, it isn’t OK at all not to take action. Satisfied customers are 80% more likely to buy again so it’s essential not...
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How to Collect Feedback via Email
Customer feedback is important and helps you with decision-making across all touchpoints. The way how you collect feedback and when you do it are two critical components that will determine the...
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What is a Feedback Emoji?
Customer feedback is essential for business growth. It lets you improve customer experience significantly which directly impacts financial growth. Research shows that 73% of companies having...
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Guide to Customer Satisfaction Score (CSAT)
Measuring customer satisfaction is essential for any business. You should know how happy customers are with your product, service, and brand. There are several methodologies and techniques to measure...
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Customer Satisfaction Score Benchmarks by Industry
Customer satisfaction score benchmarks 2020Customer satisfaction is an important metric that every business should be measuring. Satisfied and happy customers stick with your business and are least...
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13 Customer Success Books You Need to Read
It isn’t easy to make customers happy. You need to help them achieve what they want. You need to make sure that their problem is solved in the best possible way. This is what customer success is....
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How to Collect Customer Feedback on a Shopify Store?
Collecting feedback from customers is the best thing you can do to improve your Shopify store’s conversions and sales. Feedback lets you understand your customers, their likes, and dislikes....
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What is Emotional Analysis? Complete Guide 2020
A good marketer knows everything about his target audience. What they like, how they feel, what makes them happy, what makes them sad, what are their emotional concerns, and more. Understanding your...
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What is a Good Net Promoter Score (NPS)?
The Net Promoter Score (NPS) is a simple yet effective way to measure customer satisfaction. It is used extensively by businesses of all sizes to see if their customers will recommend their business...
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12 Best Customer Success Blogs
Customer success is more than a buzzword. It is a complete customer experience strategy that you should incorporate into your business model. Businesses know the importance of customer success and...
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12 Best Customer Feedback Tools
Customer feedback plays an important role in business growth. It shows you what you’re doing well and what needs to be improved. It provides you with insights that you can’t find anywhere else. The...
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10 Best White Label Marketing Tools to Increase Your Agency Revenues
There isn’t any single best way to make money from your agency. The best thing about running an agency is that you have multiple verticals for expansion depending on client demand. Marketing agencies...
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